1. Introduction and Purpose
At JamunJar, our mission is to provide content that is not only useful but also precise, authoritative, and trustworthy. The content made available on the JamunJar Platform is intended solely for general educational and informational purposes and should not be construed as medical advice, diagnosis, treatment, prescription, or a substitute for consultation with a qualified healthcare professional.No doctor-patient, pharmacist-patient or diagnostician-patient relationship is created between JamunJar and any user by reason of such user accessing or relying upon content available on the Platform.This content is not intended for, and must not be relied upon in, a medical emergency. In the event of a medical emergency, users must immediately contact their local emergency medical services (112 in India) or visit the nearest hospital.We are committed to delivering evidence-based information that is comprehensive, well-researched, and easy to understand.
2. Our Editorial Team
Our content is developed, curated or reviewed, as applicable, by a diverse team of subject matter experts, researchers, healthcare professionals (where applicable), and professional editors. Every piece of information we publish undergoes a rigorous review process to ensure it meets our high standards of integrity and scientific or technical accuracy.Where content is authored or reviewed by a healthcare professional, such professional's name and relevant qualification shall be disclosed by way of a byline or reviewer credit on the relevant content.
3. The Editorial Workflow
We follow a structured, multi-step process to ensure that every piece of content published on the JamunJar Platform is of the highest quality.
- Planning & Research: We identify gaps in existing information and validate our concepts through internal specialists to ensure they provide real value to our users.
- Curation & Creation: Our team gathers data from original research articles, journals and textbooks. This information is then developed into content by experts to ensure authenticity and accuracy.
- Citation & Referencing: We adhere to a “cite-as-you-write” principle. Every claim, statistic, or technical fact is backed by standard references and credible sources.
- Clinical/Technical Review: Content is reviewed, and content relating to medicines, dosages, diagnostic tests, or treatment is mandatorily reviewed, by subject matter experts or qualified professionals to verify technical accuracy and consistency.
- Language & Readability: Our editors refine the content for clarity and tone. We aim for a balance: maintaining professional credibility while ensuring the information is accessible to a general audience.
- Continuous Updates: Information evolves. Our team periodically reviews and updates published content to keep it in sync with recent research and advancements.
4. Our Guiding Framework
JamunJar upholds a strict code of conduct. Our content is designed to be:
| Principle | Our Commitment |
|---|---|
| Accurate | Every piece of content is deeply researched, reliable, and authentic. |
| Authoritative | We clearly identify authors and their qualifications, along with our sources. |
| Up-to-Date | We incorporate the latest news, guidelines, and research at regular intervals. |
| Contextual | We align our content specifically with the needs of our users. |
| Complementary | Our information is intended solely for educational and informational purposes and is designed to support, but not replace, consultation with qualified healthcare professionals or other appropriate experts. Users should not rely solely on the content available on the Platform for medical or healthcare decisions. |
| Transparent | Our editorial team operates independently of our commercial and marketplace functions. Where JamunJar sells or facilitates the sale of a product, medicine, test or service referenced in our content, this shall be disclosed. Editorial decisions are not influenced by commercial arrangements with any seller, brand or service provider. |
5. Seller-Provided and Third-Party Content
Certain content on the Platform, including product descriptions, dosage information and claims relating to goods or services, may be supplied by independent third-party sellers or service providers rather than by JamunJar's editorial team. Such content is not subject to JamunJar's editorial review process described in Clause 3, and JamunJar does not independently verify its accuracy. Users should exercise their own judgment, and consult a qualified healthcare professional, before relying on any such seller-provided content.
6. Regulatory Compliance
JamunJar shall use reasonable efforts to ensure that content published on the Platform does not contain any advertisement or claim prohibited under the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, and is consistent with applicable guidelines issued by the Advertising Standards Council of India (ASCI) and other self-regulatory or statutory bodies governing healthcare-related advertising and content in India.
7. Limitation of Liability
To the maximum extent permitted by applicable law, JamunJar shall not be liable for any loss, injury or damage arising from a user's reliance on content available on the Platform, except to the extent such loss, injury or damage arises from JamunJar's gross negligence or wilful default in its editorial review process.
8. Intellectual Property
All editorial content published on the Platform is owned by or licensed to JamunJar and is protected under applicable intellectual property law, subject to the terms of JamunJar's Privacy Policy. Reproduction of such content without JamunJar's prior written consent is prohibited, save for private, non-commercial viewing.
9. Feedback and Corrections
We believe in a two-way conversation. JamunJar actively encourages user feedback to help us learn and improve. If you believe any of our content is inaccurate or requires an update, please reach out to us at support@jamunjar.com. JamunJar reserves the right to review, modify, update or remove any editorial content at its sole discretion.Where a reported inaccuracy relates to a medicine, dosage, diagnostic test or treatment and poses a potential risk to user safety, JamunJar shall prioritise review of such content and, where warranted, shall correct, suspend or remove the content on an expedited basis pending review.